Shipping policy

We’re confident you’ll love your Finding Foxtale purchase, and we can’t wait to get your items on their way to you!


What are my shipping options?

We currently offer standard FedEx shipping within the U.S. to all 50 states. At this time, we’re unable to ship to P.O. boxes.

We also offer expedited FedEx shipping. Please note that expedited orders have a 2–4 business day handling time before they ship.


How much does shipping cost?

  • No Rush Shipping: $7 (7–13 business days)

  • Standard Ground Shipping: $12.75 (3–8 days, includes weekends)

  • Expedited Shipping: $20 for the first item + $1.25 for each additional item (2–4 days)


Can I cancel my order or change my address?

If you need to cancel your order or update your shipping address, please contact us at customercare@findingfoxtale.com within 24 hours of placing your order.

We’ll do our best to accommodate your request, but because orders can move through our warehouse quickly, we cannot guarantee that every change can be made in time.

If you reached out within the 24-hour window and we weren’t able to cancel your order or update your address, we’ll be happy to work with you to find a resolution.

Once an order has shipped, it can no longer be changed or cancelled. We also cannot swap out styles or sizes after an order has been placed.

Final Sale: Orders containing final sale items cannot be cancelled once submitted.